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Essentials of Public Adjusting


Essentials of Public Adjusting is specifically designed to assist individuals in preparation for their Pennsylvania public adjuster examination. Unlike generic multi-state manuals, the text material and the Exam Master Online course specifically address Pennsylvania laws, regulations, and current insurance policies.


This simple and effective approach permits a more focused exam preparation process. Specific core exam material including the Public Adjusters Act and related regulations is written in easy to read language and highlighted to ensure maximum preparation. The information included in the manual and online course contains the finest licensing preparation material available. 

The manual includes these outstanding features:

  • Chapter format corresponds with Insurance Department/PSI Services exam outline

  • Detailed table of contents, index and glossary for easy reference

  • Key terms and concepts identified in each chapter

  • Chapter review questions and mini-exams to improve retention

  • Over 300 exam-type practice questions referenced to the text

  • Final examination weighted to reflect the state exam

  • Summary charts on the Dwelling Fire Policy, Homeowner Policy,

  • CPP, BOP, Flood Policy and over 30 other illustrations

  • Laws and Regulations section addressing the:

    • Public Adjusters Act (63 P.S. §1601 - 1608);

    • Public Adjuster Contracts & Licensing Requirements (31 Pa. Code Ch. 115);

    • Unfair Insurance Practices Act (40 P.S. §1171.1 - 1171.14); and

    • Unfair Claims Settlement Practices Act (31 Pa. Code Ch. 146.1 - 146.10).

  • Plus test taking strategies on time management, candidate testing, types of exam questions, the elimination strategy, & the common sense approach

  • Final review - your checklist for success


Plus Exam Master Online, your online study companion of Essentials of Public Adjusting. Exam Master Online includes over 300 audio PowerPoint slides of chapter summaries, over 400 key terms as flash cards, and over 700 exam-type questions referenced to the study manual. Exam Master Online randomly accesses all questions in each chapter to ensure maximum preparation and maintains grade scores to assist in the study process.


Authored by Dr. George E. Krauss, CPCU, CLU, ChFC, ARM and developed after years of personal instruction to thousands of candidates for Pennsylvania's licensing examinations, it is the perfect source to maximize exam preparation and success.

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